Cases Healthcare
HIPAA
Compliant
Compliant
Helping a healthcare company digitize their operations
- Xamarin
- Angular
- IONIC
- NodeJS
GOALS
A US company that arranges home-based care for people with disabilities needed a new digital solution.
This market is valued above US $300 billion, and services account for more than 80%.
Hence, a focus was placed on efficiency and ease of use to help the client expand its network across multiple locations.
This market is valued above US $300 billion, and services account for more than 80%.
Hence, a focus was placed on efficiency and ease of use to help the client expand its network across multiple locations.
Digitalization.
Remove paper work, make the therapy time focus on the patient instead of documentation.Cost-efficiency.
Optimize the processes to cut costs and make the most out of the client’s US$ 4.5 million of yearly revenue.Scaling.
Replace the solutions built around Salesforce with custom products. Sync all apps.
CHALLENGE
When Unibrix got involved with the project 6 years ago, the client had no automation whatsoever.
The client’s employees – practitioners on the ground – had to document everything in paper and later transfer to centralized electronic records.
This just could not scale.
The client’s employees – practitioners on the ground – had to document everything in paper and later transfer to centralized electronic records.
This just could not scale.
PROCESS
Discover
Business Analysis
Assessing current
customer needs & assets
Business Analysis
Assessing current
customer needs & assets
Defining
User Personas
Empathy Map
User Journey Map
User Personas
Empathy Map
User Journey Map
Ideation
User Flow
BPMN charts
Mockups
User Flow
BPMN charts
Mockups
Design
Wireframes
Hi-Fi Designs
New version MVP
Wireframes
Hi-Fi Designs
New version MVP
Real-time
feedback
Gathering and
analyzing data
feedback
Gathering and
analyzing data
deliverables
iOS App
The smartphone app for end-users to record the session time and create a billing code. It is used for settling doctors’ charges.
The smartphone app for end-users to record the session time and create a billing code. It is used for settling doctors’ charges.
Tablet app
A convenient tablet app for practitioners to record direct interaction with patients.
The app is based on the predefined procedure and allows recording session goals and patient reactions.
A convenient tablet app for practitioners to record direct interaction with patients.
The app is based on the predefined procedure and allows recording session goals and patient reactions.
Web portal
A custom back office solution that assists practitioners in managing treatment plans for each patient. The data is synced between the apps and the portal, which gives doctors a full picture when analyzing and adjusting treatment plans.
A custom back office solution that assists practitioners in managing treatment plans for each patient. The data is synced between the apps and the portal, which gives doctors a full picture when analyzing and adjusting treatment plans.
timeline
1st Week
Discover
Business Analysis, Assessing current customer needs & assets
2nd Week
Define
User Personas, Empathy Map, User Journey Map
3rd Week
Ideate
User Flow, BPMN charts, Mockups
4th Week
Design
Wireframes, Hi-Fi Designs, New version MVP
5th Week
Real-time feedback
Gathering and analyzing data
impact
Unibrix assisted the client with its digital transformation.
As a result, daily business processes performed by practitioners became more efficient, which affected employee productivity, customer satisfaction, and retention for both customers and employees.
As a result, daily business processes performed by practitioners became more efficient, which affected employee productivity, customer satisfaction, and retention for both customers and employees.
With automation and full control over data, the client was able to achieve cost reduction and scaling their operation to cover more locations.
Contact US
Need to get all bricks together?
Unibrix offers augmented teams as a service.
Unibrix offers augmented teams as a service.